Award Winning Business VoIP Phone System Network

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Our Network
& Security

Your business cannot afford telephony downtime. That's why we ensure there is no single point of failure in our network in order to protect the smooth running of your company.

In a recent OFCOM survey, SME's voted broadband downtime as the number 1 critical issue they faced last year. With our "Local Outage Failover" service, even if your broadband stops working or your have a powercut you'll still be able to make and receive phone calls.

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99% network uptime

Why VoIP Phone Systems Network
is The Best and Most Reliable

Our network uptime is 100%. That means you get crystal clear voice quality on a rock solid, award winning platform.

6 Data Centres & 6 Carriers
6 Data Centres & 6 Carriers
Highest level of security
Highest level of security
Award winning service
Award winning service
gold star

VoIP Phone Systems Only Uses Platinum Carriers

VoIP Phone Systems boasts the most recognised VoIP network in the UK. We only use the best infrastructure to provide crystal clear call quality on a rock solid, secure platform.

What Are Carriers & Why Do They Matter?

Phone calls must be exchanged between VoIP platforms and traditional telephone networks. This is the role of a carrier.


Grade A Data Centres

Hosted infrastructure (also know as cloud) needs to be housed where it can be securely accessed anywhere in the world. Typically this is done in a data centre.

A Data Centre is ranked A - D (most reliable to unreliable). These are scored based on

  • Up time
  • Security & Compliance
  • Connectivity Speeds (minimum of 1 Gig backed up lines)
  • Service Level Agreements
  • Disaster Recovery & Management
  • Data Backups

We Only Use The Best

VoIP Phone Systems only uses Grade A data centres which mean the highest standards of security, reliability and performance. Grade A data centres have 256 bit SSL / TLS encryption and employ PGP keying for security purposes. This means only traffic that is known to the data centre and presents privately secured password handshakes can get in our out. This keeps all your data fully secured in line with UK and European standard (including GDPR).

VoIP Phone Systems data centres include Docklands Data Centre, UKFast, RackSpace and 3 others. Docklands is widely regarded as one of Europe's most reliable and secure data centres and is used by governments. By having 6 data centres VoIP phone Systems is able to ensure that should a data centre fail due to power or connection, we have 5 more available to us ensuring there is no single point of failover in our network.

Lastly should you local internet fail or you have a power cut, our system automatically sees your VoIP phones cannot be reached and will direct your calls to up to 20 numbers of your choice in either ring groups or all at once.

key features

So, whats next?

Let's talk

If you call us our friendly UK team will answer in 60 seconds or less. We don't use call centres or endless option menus. It's just good old customer care that's friendly, professional and fast.

Freephone 0808 168 5888

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