Call Pickup

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VoIP Phone System

Call pickup allows you to answer a call which is ringing on another extension on your phone system. You can use a short dial code or hotkey button to activate the call pickup function.

When deciding to pick up another call, you can either choose group pickup or specified pick.



Group Pickup will check all extensions starting with the lowest number (001) and answer the first ringing extension it finds.



Specified Pickup allows you to choose which extension you want to answer.



Call pickup is most often used when your phone us part of a hunt group and you do not wish to wait for it to ring onto your extension. It is also typically used to pickup calls from a phone with a direct dial.


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