Detailed Call Reports

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VoIP Phone System

Every call to and from your VoIP phone system is logged. This can then be the accessed online through a series of simply to use, simple to understand powerful reports.

These cover

 

  • Number of Calls Answered
  • Abandonded Calls
  • Peak Call Times
  • Call Service Level
  • Answers by Agent

 

There are over 40 reports built in. If you need to run an adhoc report then you are able to extract all your call data and use this to drive your requirements.


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